VapeGod (“we”, “us”, “our”, or “VapeGod”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

When you visit our website, place an order, contact us, or otherwise interact with our services, we may collect information such as:

• Full name
• Delivery and billing address
• Mobile/telephone number
• Email address
• Order and purchase information
• Payment-related information
• Information you provide when contacting customer support
• Device, browser, IP address, and website usage information

We collect only information that is reasonably necessary to operate our business and provide our services.

We may use your information to:

• Process and fulfil orders
• Arrange delivery and shipping
• Communicate with you regarding your orders
• Respond to customer enquiries and support requests
• Process payments through applicable payment service providers
• Prevent fraud, misuse, or unauthorised activity
• Improve our website, products, and services
• Maintain business, accounting, tax, and legal records
• Comply with applicable laws and regulations

We will not use your personal information for purposes unrelated to our business without a lawful basis or, where required, your consent.

Payments may be processed through third-party payment service providers.

VapeGod generally does not directly store complete credit/debit card numbers, CVV numbers, UPI PINs, banking passwords, or other sensitive payment credentials on its own systems.

Payment information may be handled by the relevant payment provider according to its own privacy and security policies.

We may share necessary information with trusted third parties where required to provide our services, including:

• Courier and logistics partners
• Payment processing providers
• Website, hosting, and technology service providers
• Customer support or operational service providers
• Professional advisers, where necessary
• Government authorities or law-enforcement agencies where legally required

We do not sell or rent your personal information to third parties.

We share only the information reasonably necessary for the relevant purpose.

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember certain preferences
• Understand website usage
• Improve website performance and user experience
• Help us analyse traffic and website activity

You may be able to control or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information.

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Complete transactions
• Maintain business and accounting records
• Resolve disputes
• Prevent fraud or misuse
• Comply with applicable legal, regulatory, and tax obligations

When information is no longer required, we may securely delete or anonymise it where reasonably practicable.

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external services.

VapeGod is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those services before providing them with personal information.

Our services are not intended for individuals who are below the minimum legal age applicable to the products or services offered through our website.

We do not knowingly collect personal information from individuals who are not legally permitted to use our services.

If we become aware that personal information has been collected from an individual who is not legally permitted to use our services, we may take reasonable steps to delete such information.

Depending on applicable law, you may have rights concerning your personal information, including the right to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Raise a privacy-related complaint or concern

Requests may be subject to applicable legal, regulatory, contractual, and operational requirements.

To make a privacy-related request, please contact us using the contact details provided on our website.

Where applicable, we may send promotional or marketing communications only in accordance with applicable law and your preferences.

You may request to stop receiving promotional communications by using the available unsubscribe mechanism or by contacting us.

Transactional communications, such as order confirmations, payment updates, shipping information, and other service-related messages, may still be sent when necessary to provide our services.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact VapeGod through the contact details provided on our website.

VapeGod
Website: vapegod.co

By using our website, you acknowledge that you have read and understood this Privacy Policy.